Our office hours:
| Monday | Phones open 9.00am to 5.00pm |
| Tuesday | Phones open 12.30pm to 5.00pm |
| Wednesday | Phones open 9.00am to 5.00pm |
| Thursday | Phones open 12.30pm to 5.00pm |
| Friday | Phones open 9.00am to 5.00pm |
Outside of these hours we provide an emergency service for the reporting of serious accidents which is redirected from our office phone number.
Contact Us
RAAus will be CLOSED on Monday 26 April for the ANZAC Day public holiday (ACT, QLD, SA, NT, and WA only). Our office will reopen to the public at 12:30pm on Tuesday 27 April.
To report an emergency during this time, please phone the office on 02 6280 4700 and follow the prompts.
Renewals for membership and aircraft registration will still be payable via the member portal. If you have not yet received log in information for the portal, please email members@raaus.com.au
Coronavirus Update
Whilst it’s business as usual at RAAus, we are listening to advice from the experts and implementing some measures in the workplace that will ensure we maintain a safe workplace for our staff, while minimising the potential for interruptions to our member services. Our office in Fyshwick is open however, please phone ahead to ensure the required staff member is available.
As part of these new measures, we have implemented a new phone system in an attempt to minimise hold times and call durations. When you call RAAus you will be asked to leave a message for member services (payments, general enquiries) or for technical services (registrations, aircraft enquiries). The messages will be directed to the appropriate department and a staff member will return your call as soon as possible. The process for reporting occurrences will remain the same, and as always members can email members@raaus.com.au
Contact Us
Phone: 02 6280 4700
General enquiries: members@raaus.com.au
Media enquiries: ceo@raaus.com.au
Aircraft and maintenance enquiries: tech@raaus.com.au
Pilot and other membership enquiries: members@raaus.com.au
Click here for member login help
Postal address: PO Box 1265 Fyshwick ACT 2609
CEO: Matt Bouttell
Board: Michael Monck (Chair), Luke Bayly (Deputy Chair), Trevor Bange, Rod Birrell, Barry Windle, Eugene Reid, Andrew Scheiffers, Paul Tyrrell (Appointed Director)
Would you like to get in touch?