Our office hours:

Monday to Friday Phones open 9.00am to 5.00pm

Outside of these hours we provide an emergency service for the reporting of serious accidents which is redirected from our office phone number.

Contact Us

RAAus will be CLOSED on Monday 30 May for the Reconciliation Day public holiday (ACT). Our office will reopen on Tuesday 31 May.

To report an emergency during this time, please phone the office on 02 6280 4700 and follow the prompts.

Renewals for membership and aircraft registration will still be payable via the member portal. If you have not yet received log in information for the portal, please email members@raaus.com.au

Update during Covid-19 Restrictions

We are listening to advice from the experts and implementing some measures that will ensure we maintain a safe workplace for our staff, while minimising the potential for interruptions to our member services.

As part of these new measures, we have implemented a new phone system in an attempt to minimise hold times and call durations. When you call RAAus you will be asked to leave a message for member services (payments, general enquiries) or for technical services (registrations, aircraft enquiries). The messages will be directed to the appropriate department and a staff member will return your call as soon as possible. The process for reporting occurrences will remain the same, and as always members can email members@raaus.com.au

Contact Us

Phone: 02 6280 4700

General enquiries: members@raaus.com.au

Media enquiries: ceo@raaus.com.au

Aircraft and maintenance enquiries: tech@raaus.com.au

Pilot and other membership enquiries: members@raaus.com.au

Click here for member login help

Postal address: PO Box 1265 Fyshwick ACT 2609

CEO: Matt Bouttell ceo@raaus.com.au

Board: Michael Monck (Chair), Luke Bayly (Deputy Chair), Trevor Bange, Barry Windle, Eugene Reid, Andrew Scheiffers, Simon Ozanne

Would you like to get in touch?

If you would like to get in touch with a staff member or our Board Directors, provide feedback on our website, or submit a general enquiry, please use the form below.

Your contact details aren't required, however we'd appreciate the opportunity to be able to contact you if we'd like additional information about your suggestions and ideas.
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